Get in touch with Magic by Post – We’re here to help with your magical order!

Whether you’re bubbling over with excitement about your potion kit or need help tracking your order, we’re just one spell away! At Pack n Play Trays, customer care is part of the magic. Reach out and we’ll do our best to help quickly, kindly, and personally.

How to Reach Us

Email

For order queries, product questions, or returns: info@magicbypost.co

Social Media

Send us a message or tag us in your magical moments!

Our Response Time

We aim to respond within 1–3 working days, Monday–Friday (excluding holidays). During peak seasons, response times may be slightly longer, but we promise you’re never forgotten in our spellbook!

Looking for Answers Right Away?

Check out our FAQs for instant help with potion kit ingredients, age suitability, party packs, sensory development info and more!